Privacy Policy

We collect the data you give us voluntarily when you fill out a contact form, request an appointment, subscribe to the newsletter or write to us: typically your name, email, phone number and the message or details of your inquiry.

We also automatically collect basic technical data —such as your IP address, browser type and pages visited— through cookies and analytics tools, to understand how the site is used.

Besides this site, DISSAU provides its clients with systems you sign in to with an account: DISSAU Truck (truck.dissau.net), so trucking companies can keep their FMCSA compliance, their fleet, their drivers and their documents up to date; and DISSAU's management software (business.dissau.net), for invoices, payments, clients and finances.

In those systems we keep what we need to provide the service: the account details of each person who uses them —name, email, language and their role in the company—, the client company's details and what the company itself records. Passwords are never stored: only an encrypted fingerprint of them.

Each company's data is kept apart from every other company's, so no company can see another's. DISSAU staff can access it to provide support. Card payments are processed by Stripe: DISSAU does not receive or store card details.

Some of our systems let you sign in with "Continue with Google"; today, DISSAU Truck. If you choose it, Google shares with us only your email address and whether it has verified it. We do not ask for your name, your photo or access to your Gmail, your contacts, your files or your calendar.

We use that email only to find your account and open your session. Apart from the security record of each sign-in, we do not keep anything Google sends us, we do not share it with anyone, we do not sell it and we do not use it for advertising.

DISSAU's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can stop using Google whenever you want and keep signing in with your password, and remove DISSAU's access from your Google account settings. To ask us to delete your data, write to info@dissau.net.

Our management software lets a business connect its professional Instagram account so that the website we build for it shows its latest posts. Only the business administrator can do it, and only if they choose to connect it.

When it is connected, Instagram shares with us the account ID, its username and read-only access permission (instagram_business_basic). We use it to read that account's posts: the caption, the image or video, the link to the post and its date. We do not post anything on its behalf, and we do not read its messages, its followers or its insights.

We store the account ID, the username and the access permission, the latter encrypted. Posts are not stored in our database: they are requested from Instagram when needed, kept in memory for a few minutes and shown on that same business's website. We do not sell this data, we do not share it with third parties and we do not use it for advertising.

The data is kept while the account remains connected. It is deleted as soon as the business disconnects it from the software, as soon as whoever manages the account removes DISSAU's access from their Instagram settings, or when we receive a deletion request through Meta; in that case we give you a code to check that the deletion was completed. You can also ask for it by writing to info@dissau.net.

DISSAU may send text messages to the phone number you gave us: updates about your services, appointments, invoices and payments, support replies and, from time to time, DISSAU news and promotions. We only send them to people who have agreed to receive them, whether in writing, through a form or verbally when providing their number.

You can stop receiving them at any time by replying STOP to any message, and reply HELP for help. When you reply STOP, we stop texting that number; if you change your mind, reply START. Message frequency varies, and message and data rates may apply.

Messages are sent through a messaging service provider that processes them on our behalf. We do not sell, rent or share your phone number or your SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We use your data to respond to your inquiries, provide the services you request, schedule and manage your appointments, send you our newsletter when you have subscribed, and improve our site and support.

We do not use your data for automated decisions that produce legal effects about you.

We process your data on the basis of your consent (when you submit a form), the performance of a service you request from us, and our legitimate interest in operating and improving the business. You may withdraw your consent at any time.

We do not sell or rent your personal data. We only share it with providers that help us operate —such as hosting, email and analytics services— who process it on our behalf and under a duty of confidentiality.

We may also disclose information where required by law or to protect our legitimate rights.

We use as few cookies as possible. We show no advertising, we build no profiles of our visitors, and we use the Meta pixel only to measure our own ads, as explained below.

Necessary cookies. We store the language you pick in the NEXT_LOCALE cookie for one year, so we don't have to ask again on every visit. Your light or dark mode preference is not a cookie: it stays in your browser's local storage and is never sent to a server.

Measurement. We use Google Analytics 4 to know how many people visit and which pages get read. It sets the _ga and _ga_<identifier> cookies, which expire after two years, and returns aggregate information: number of visits, pages viewed, approximate country, device type and where the visit came from. Google Analytics 4 does not log or store your IP address: it uses it to infer approximate location and discards it.

Ads. If you arrive from one of our Facebook or Instagram ads, we use the Meta pixel to learn which ads bring messages or requests: it records page visits, WhatsApp clicks and form submissions, and Meta may set its own cookies (_fbp). We use it only to measure our own ads. In addition, when you submit a form, Meta may receive from your browser, hashed, the details you type into it (name, email, phone number, city or postal code) to check whether you are a user who saw our ad and credit that request to it. Meta does not tell us who that person is. You can avoid this by blocking cookies or through the ad controls of your Facebook or Instagram account.

Site usage. We use Microsoft Clarity to understand how the site is used and improve it: heatmaps of where people click and how far they scroll, and anonymous recordings of visits (mouse movement, clicks and scrolling). Clarity masks what is typed into forms and does not tell us who each visitor is. It sets the _clck and _clsk cookies, which expire after one year and one day respectively. Microsoft handles this data under its privacy statement.

What we don't do with that data: we don't sell it, we don't share it with third parties for advertising, we don't use it to target ads, and we don't combine it with Google advertising profiles.

How to refuse them. You can block or delete cookies in your browser settings at any time; the whole site keeps working, we would simply stop remembering your language. If you would rather opt out of Google Analytics across every site that uses it, Google offers a browser opt-out add-on for desktop at tools.google.com/dlpage/gaoptout.

We apply reasonable technical and organizational measures to protect your data. We keep it only as long as needed for the purposes described or as required by law, and then delete or anonymize it.

You may request to access, correct or delete your data, or object to its processing, and ask us to stop sending you communications. To exercise any of these rights, write to us at info@dissau.net and we will respond within a reasonable time.

Our site may link to third-party pages with their own policies; we are not responsible for their practices. Our services are not directed to children under 13, and we do not knowingly collect their data.

We may update this policy; we will post the current version here with its date. If you have questions about how we handle your data, contact us at info@dissau.net or at +1 (669) 946-6463.